TELUS International Philippines is a pioneer in the global outsourcing industry. Backed by a multi-national, multi-billion dollar Canadian telecommunications giant, TELUS International delivers extraordinary customer service and value to the world’s most sophisticated clients.
We provide a full range of cost-effective, high-quality contact center and IT solutions for customer care, sales, technical support, market research, back-office support, IT development and business process outsourcing. Clients include companies in the utilities, high-tech, travel, hospitality, telecommunications and financial services industries.
TELUS International has invested heavily in efficient business processes, leading technology and finding the best human resources. We employ cutting-edge technology via a fully redundant fiber optic network. Our screening and training processes identify and develop agents and IT professionals with an exceptional customer-centric focus. Our people are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins our commitment to clients: superior service quality and cost-effective delivery.